Last updated: 23 January 2026

1. Introduction
Whitekey respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for our move-out cleaning services.
Whitekey operates in Belgium and complies with the General Data Protection Regulation (GDPR).

2. Data Controller

• Company name: Whitekey
• Location: Belgium
• Email: Info@whitekey.be

3. Personal Data We Collect
We may collect the following information:

• Name and surname
• Email address
• Phone number
• Address of the property to be cleaned
• Information provided via contact or booking forms
• Website usage data (via cookies or analytics, if enabled)

4. How We Use Your Data
We use your personal data to:

• Respond to inquiries and booking requests
• Provide and manage cleaning services
• Communicate about your service
• Improve our website and services
• Comply with legal obligations

5. Legal Basis for Processing
We process your data based on:

• Your consent (when you contact us or submit a form)
• Contractual necessity (to deliver our services)
• Legal obligations
• Legitimate interest (service improvement and communication)

6. Data Sharing
We do not sell or rent your personal data.
Your data may be shared only with:

• Trusted service providers (e.g. website hosting, payment or analytics tools)
• Authorities if required by law
• All partners comply with GDPR.

7. Data Retention
We keep your data only as long as necessary for the purposes described, or as required by Belgian law.

8. Your Rights (GDPR)
You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Belgian Data Protection Authority

9. Cookies
Our website may use cookies to improve user experience and analyze traffic.
You can manage or disable cookies through your browser settings.

10. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

12. Contact
If you have any questions about this Privacy Policy or your data, please contact:
Whitekey
Email: Info@whitekey.be